These Terms of Service (“Terms”) govern the use of the services provided by [Company Name] (“we,” “our,” or “us”) to our clients (“you” or “the client”). By booking or requesting our services, you agree to these Terms.

1. Scope of Services

We provide property maintenance and cleaning services for vacation rentals and holiday properties, including but not limited to:

  • Regular or one-time cleaning

  • Property maintenance and minor repairs

  • Check-in/check-out assistance (if agreed in advance)

  • Property management

  • Inspections/Walktroughs

The specific services will be agreed with the client before each engagement.

2. Service Requests and Booking

  • Service requests must be made via our website contact form, email, or phone.

  • Bookings are subject to our confirmation of availability.

  • We may request access details, property instructions, and any special requirements in advance.

3. Pricing and Payment

  • Prices are provided in advance and confirmed in writing before the service is carried out.

  • Payment terms (e.g., before service, upon completion, or monthly invoicing) will be agreed with the client.

  • Late payments may incur additional charges.

4. Cancellations and Changes

  • Cancellations or rescheduling should be communicated at least [24/48] hours in advance.

  • If services are cancelled at short notice, we may charge a cancellation fee.

5. Client Responsibilities

  • The client must ensure safe access to the property and provide accurate instructions.

  • The client should notify us of any hazardous conditions or special care requirements.

6. Liability

  • We take great care in delivering our services. However, we are not liable for normal wear and tear or pre-existing damage to property or furnishings.

  • Our liability for any proven damages caused during service is limited to the cost of the service provided.

  • We are not responsible for loss or damage caused by incorrect instructions, force majeure, or circumstances beyond our control.

7. Insurance

We recommend that clients maintain appropriate property and liability insurance for their vacation rentals.

8. Termination of Services

Either party may terminate ongoing services with written notice. Outstanding fees must be settled upon termination.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain. Any disputes shall be subject to the jurisdiction of the courts of [your city/region in Spain].

10. Contact

For questions regarding these Terms, please contact us:

[Company Name]

[Email address]

[Postal address]